Pet loss helplines and crisis support
When someone dies, there is usually a number to call. When a pet dies, most of us are handed nothing at all — and the people around us often do not understand why we are still crying a month later.
This page is a short, verified list. Every number below was checked against an official source on the date shown, and we name the source so you can check it yourself. We do not run any of these services, and we collect nothing at all when you use this page.
If you are in crisis right now
Grief is not an illness, and needing to talk to someone is not a crisis. But if you are having thoughts of ending your life, or you cannot keep yourself safe, please call one of these numbers now. They are free, confidential, and answered by trained people who will not judge you.
- United States24/7 · Emergency 911
988 Suicide & Crisis Lifeline
Source: 988lifeline.org
- Canada24/7 · Emergency 911
9-8-8 Suicide Crisis Helpline
Source: crtc.gc.ca
- United Kingdom & Ireland24/7 · Emergency 999
Samaritans
Source: samaritans.org
- Australia24/7 · Emergency 000
Lifeline
13 11 14 Text 0477 13 11 14 Website
Source: lifeline.org.au
- Japan10:00–22:00 · Emergency 119
いのちの電話 (Inochi no Denwa)
0120-783-556 is free to call. A paid navi-dial version is also available on 0570-783-556.
Source: inochinodenwa.org
- Taiwan, China24/7 · Emergency 119
1925 安心專線
Free from any phone, 24 hours a day. Handles suicide crisis calls directly.
Source: mohw.gov.tw
- Taiwan, China24/7 · Emergency 119
1995 生命線
Source: mohw.gov.tw
- China24/7 · Emergency 120
12356 全国统一心理援助热线
One nationwide number, in use across the country since 2025. Depending on your region you may be routed to a local centre.
Source: gov.cn
- Hong Kong, China24/7 · Emergency 999
香港撒瑪利亞會 (Samaritans Hong Kong)
Source: campaign.samaritans.org.hk
- Hong Kong, China24/7 · Emergency 999
生命熱線 (Life Hotline)
Source: easeonline.hkbu.edu.hk
- Macao, China24/7 · Emergency 999 / 110 / 112
澳門明愛生命熱線 (Caritas Macau)
Source: ssm.gov.mo
- Macao, China24/7 · Emergency 999 / 110 / 112
社會工作局 24 小時輔導熱線
Source: gov.mo
- South Korea24/7 · Emergency 119
109 자살예방상담전화
Source: 129.go.kr
- Spain24/7 · Emergency 112
024 Línea de atención a la conducta suicida
Source: sanidad.gob.es
- Portugal24/7 · Emergency 112
SNS 24 — Linha de Aconselhamento Psicológico
Choose option 4 for psychological counselling.
Source: sns24.gov.pt
- Brazil24/7 · Emergency 192
CVV — Centro de Valorização da Vida
Source: cvv.org.br
- Iran24/7 · Emergency 115
۱۴۸۰ صدای مشاور
Source: behzisti.ir
- Vietnam24/7 · Emergency 115
Tổng đài 111 — National Child Helpline (for children, teenagers and parents)
Source: findahelpline.com
- Russia24/7 · Emergency 112
Детский телефон доверия (for children, teenagers and parents)
Source: gppc.ru
- Mexico24/7 · Emergency 911
Línea de la Vida
Source: gob.mx
- Singapore24/7 · Emergency 995
Samaritans of Singapore (SOS)
Source: sos.org.sg
- Malaysia24/7 · Emergency 999
Befrienders Kuala Lumpur
Source: befrienders.org.my
- New Zealand24/7 · Emergency 111
1737, Need to talk?
Source: 1737.org.nz
- Germany24/7 · Emergency 112
TelefonSeelsorge Deutschland
Source: telefonseelsorge.de
- France24/7 · Emergency 112
3114 — Numéro national de prévention du suicide
Source: lifeline-intl.findahelpline.com
- Netherlands24/7 · Emergency 112
113 Zelfmoordpreventie
Source: 113.nl
- Belgium24/7 · Emergency 112
Zelfmoordlijn 1813
Source: zelfmoord1813.be
- Switzerland24/7 · Emergency 144
143 — Telefono Amico / Dargebotene Hand
Source: 143.ch
- Chile24/7 · Emergency 133
*4141 — Línea Prevención del Suicidio
Source: portalsaluddigital.minsal.cl
- Argentinalimited hours · Emergency 107
135 — Centro de Asistencia al Suicida
Staffed by volunteers, so hours are limited — try again if nobody answers.
Source: asistenciaalsuicida.org.ar
- India24/7 · Emergency 112
Tele MANAS
Source: pib.gov.in
- Peru24/7
Línea 113 — MINSA
Free and staffed 24 hours. Choose option 5 for psychological support.
Source: gob.pe
- Colombia24/7 · Emergency 123
Línea 106 — El poder de ser escuchado
Bogotá's district health service — free, 24 hours, from any phone in the city.
Source: saludcapital.gov.co
- Austria24/7 · Emergency 112
Telefonseelsorge Österreich
Source: katholisch.at
Pet loss support lines
Dedicated pet bereavement phone lines are rare. The United Kingdom has a national one, run by Blue Cross — if you are in the UK, this is the closest thing to a service built exactly for what you are going through. Elsewhere, the lines above will still listen to you talk about a pet; you may just have to explain it first.
- United Kingdom & Irelanddaily — check the official page · Emergency 999
Blue Cross Pet Bereavement Support Service
By phone or email, for as long as you need. The volunteers are trained specifically in pet bereavement.
Source: gov.uk
What happens when you call
- Someone answers and asks what is going on. You do not need the words ready, and you do not need to justify calling — "my dog died and I can't stop crying" is a complete sentence.
- It is confidential. These services are not connected to your employer, your doctor or anyone else, and they do not report back to anyone.
- You can cry, go quiet, or hang up. There is no script and no obligation to keep talking. You can call back later, or next week — the line will still be there.
- If the person suggests something you do not want, you are allowed to say no. They are there to listen, not to manage you.
If your country or region is not on this list
We only publish numbers we have checked against an official source, so this list is short on purpose. Two things help if you are somewhere we have not covered yet: search findahelpline.com (run by the charity ThroughLine together with the International Association for Suicide Prevention — searchable by country and topic, in many languages), and ask your vet. Veterinary staff are usually the best-informed local route to bereavement support.
Questions about this list
Do you run any of these helplines?
No. We are not affiliated with any of them and we receive nothing if you call. This page exists because the advice to "contact a local support line", which appears everywhere, is useless without an actual number.
I am not suicidal. Is it okay to call?
Yes. These lines exist for emotional distress, not only emergencies, and grief counts. You do not have to be at the worst point of your life to deserve twenty minutes of someone listening.
Will they understand that this is about a pet?
Most will, and more than you might expect — pet loss is one of the reasons people call. If someone seems unsure, say plainly: "my animal died and I am grieving." Some callers find it easier to start with "I lost someone close to me" if they are tired of explaining.
Can I call on behalf of someone else?
Yes. If you are worried about a friend or family member, these lines will talk to you about how to support them, and many can advise on what to do if you think someone is in immediate danger.
If you want to read more
- All of our grief guides
- Remembrance day: save the dates and light a candle
- When today feels unbearable — the SOS tool
If you want more than words
PetLoss is a private, offline companion: write to them, keep a memory timeline, and turn their photos into a keepsake. No account, nothing uploaded.
This page lists external services. It is not medical advice, and we do not run these services or take responsibility for them. If you are in immediate physical danger, call your local emergency number first.
Last verified: 2026-10-10 · Numbers change, services close, opening hours shift. If something here is wrong or out of date, tell us and we will fix it.